Publishing guidelines

  • The component should address a single task or conversation topic
  • The component must comply with the CoCo API, terms and conditions

  • The component must be able to manage the calls to and from the component (control protocol)

  • The component must use the context/updated_context/context transfer standard correctly

  • The vendor should provide a clear description and goal of the component

  • The component must be be available for calls 24/7. Minimum uptime of over 95%.
  • The Component must be self-contained - handle the conversation from beginning to end
  • Parameters passed by the component must be relevant to the component’s goal
  • The Component should be able to understand inputs which are relevant to the component goal (within reason), and identify inputs not relevant to the component goal
  • The vendor must expose all bot responses for lingual customization
  • The component must be GDPR compliant.